GLMA Agency respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, career inquiries, email communication, and other digital channels.
This Privacy & Cookie Policy explains what information we collect, how we use it, how we protect it, and what choices you have.
1. Who We Are
GLMA Agency is a digital marketing, branding, content creation, web design, web development, social media management, SEO, paid advertising, and website maintenance agency based in Dubai, United Arab Emirates.
Office 201 – Second Floor
Sama Tower
Sheikh Zayed Road
Dubai, UAE
Email: info@glmaagency.com
Phone: +971 4 272 2970
2. Information We Collect
We may collect personal information when you contact us, submit a project inquiry, request our services, send your CV, subscribe to communications, or interact with our website.
This may include:
Your name
Company name
Email address
Phone number
Service interest
Project budget
Project details
CV and career-related information
Communication history
Website usage data
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
Cookie and tracking preferences
We only collect information that is relevant to your inquiry, application, or website experience.
3. How We Use Your Information
We use your information to:
Respond to your inquiries
Understand your project requirements
Prepare proposals and quotations
Provide marketing, branding, web, and digital services
Manage client communication
Review career applications
Improve our website experience
Analyze website performance
Send relevant updates when you agree to receive them
Track website activity to improve user experience
Protect the security of our website
Comply with legal and business requirements
We do not sell your personal information.
4. Contact Forms and Project Inquiries
When you submit a form on our website, we may collect the details you provide, including your name, company, email, phone number, selected service, budget range, and project details.
We use this information to review your request and contact you regarding your inquiry.
5. Career Applications
When you send your CV or apply for a role through our website or email, we may collect your name, contact details, employment history, education, portfolio, CV, and any other information you choose to share.
We use this information only for recruitment, hiring review, and related communication.
6. Emails and Marketing Communication
If you agree to receive emails from us, we may send you updates, service information, business communication, or marketing-related content.
You can opt out of marketing emails at any time by contacting us at info@glmaagency.com or using the unsubscribe option where available.
We may still contact you for service-related, project-related, legal, or administrative matters.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve performance, understand visitor behavior, and enhance your browsing experience.
Cookies may help us:
Remember your preferences
Analyze website traffic
Understand which pages users visit
Improve website speed and usability
Measure campaign performance
Support advertising and remarketing activity
Improve email and website experience
Some cookies are essential for website functionality. Others are used for analytics, marketing, or performance tracking.
8. Types of Cookies We May Use
Essential cookies
These cookies help the website work properly. They support basic functions such as page navigation, security, and form submission.
Analytics cookies
These cookies help us understand how visitors use our website. They may track pages visited, time spent, traffic sources, and general usage behavior.
Marketing cookies
These cookies may help us measure advertising campaigns, improve targeting, and show relevant content across digital platforms.
Preference cookies
These cookies remember your settings, such as display preferences or consent choices.
9. Third-Party Tools and Platforms
We may use third-party platforms to operate, analyze, promote, or improve our website and services.
These may include:
Website hosting providers
Analytics tools
Email communication tools
CRM or project management tools
Advertising platforms
Social media platforms
Embedded media platforms
Security and spam protection tools
These third parties may process limited data based on their own privacy practices.
10. Social Media Links
Our website may link to third-party platforms such as Facebook, Instagram, LinkedIn, YouTube, Vimeo, and TikTok.
When you click these links, you leave our website. Your activity on those platforms is controlled by their own privacy policies.
We are not responsible for the privacy practices of external websites or platforms.
11. How We Share Information
We may share your information only when needed for business, technical, legal, or service-related purposes.
This may include sharing data with:
Internal team members
Service providers
Website hosting providers
Email and communication platforms
Analytics providers
Advertising platforms
Legal or regulatory authorities when required
Professional advisors when needed
We do not sell, rent, or trade your personal information.
12. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
We may use technical and organizational measures such as:
Secure systems
Limited access controls
Password protection
Website security tools
Internal data handling procedures
Regular monitoring
No online system is completely risk-free, but we work to keep your data protected.
13. How Long We Keep Your Data
We keep your personal information only for as long as needed for the purpose it was collected.
This may include:
Responding to your inquiry
Managing a project or service
Maintaining business records
Reviewing job applications
Meeting legal or accounting requirements
Improving website performance
When the data is no longer needed, we may delete it, anonymize it, or securely archive it.
14. International Data Transfers
Some of the tools, platforms, or service providers we use may store or process data outside the UAE.
When this happens, we take reasonable steps to ensure your information is handled securely and in line with applicable data protection requirements.
15. Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communication
Object to certain types of processing
Request limitation of processing
Ask how your information is used
To submit a request, contact us at:
info@glmaagency.com
We may need to verify your identity before processing your request.
16. Children’s Privacy
Our website and services are intended for business users and general adult audiences.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and remove it where required.
17. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our website, services, tools, or legal requirements.
The updated version will be posted on this page with a revised update date.
18. Contact Us
For any privacy-related questions, requests, or concerns, contact us at:
GLMA Agency
Office 201 – Second Floor
Sama Tower
Sheikh Zayed Road
Dubai, UAE
Email: info@glmaagency.com
Phone: +971 4 272 2970